Frequently Asked Questions
1. What is Trusted Jeweller?
Trusted Jeweller is an esteemed alliance of India's most reputable and trusted jewellers. We've come together to provide you with a curated selection of the finest jewellery, all under one trusted brand. Our mission is to ensure that when you shop with our partners, you experience the highest standards of quality, craftsmanship, and authenticity.
2. How can I locate a Trusted Jeweller store?
You can easily find a Trusted Jeweller store near you by using our Store Locator tool on our website. Simply enter your location, and you'll get a list of the nearest authorised stores.
3. What makes Trusted Jeweller different from other jewellers?
Trusted Jeweller stands out because of our commitment to excellence and trustworthiness. We have a rigorous selection process for our partner jewellers, ensuring they meet the highest criteria for reliability, craftsmanship, and customer satisfaction. When you shop with our partners, you're guaranteed an exceptional jewellery shopping experience.
4. What type of jewellery can I find at Trusted Jeweller stores?
You can find a wide range of jewellery, including diamond jewellery, gold jewellery, gemstone jewellery, bridal jewellery, and more. Our partners offer an exquisite collection to cater to your various needs and preferences.
5. Can I purchase jewellery online from Trusted Jeweller?
Some of our partner jewellers offer online shopping options. Visit our website and check the individual store listing to see if online shopping is available at a location near you.
6. Is Trusted Jeweller associated with any other certification bodies?
Apart from our association with IGI, we also adhere to BIS Hallmarking norms, ensuring the purity and authenticity of our jewellery. We take pride in our ethical commitment, strictly prohibiting child labor in any aspect of our business.
7. What are the payment options available at Trusted Jeweller stores?
Our partner jewellers accept various payment methods, including cash, credit cards, debit cards, and digital payment options. Payment methods may vary by store, so it's advisable to inquire at your local store.
8. Can I return or exchange a piece of jewellery?
Return and exchange policies may vary by store. It's recommended to review the specific return and exchange policy of the store where you made your purchase. Generally, jewellery is eligible for return or exchange within a specified time frame and if it meets certain conditions.
9. Can I purchase gift cards or certificates from Trusted Jeweller stores?
Many of our partner stores offer gift cards or certificates that can be redeemed for jewellery purchases. Check with your local store for availability and details.
10. Can I request a catalog or brochure of jewellery collections?
Many of our partner stores provide catalogs or brochures showcasing their jewellery collections. Feel free to request one from your local Trusted Jeweller store.

